Terms & Conditions – Starsvape

1. General Terms

The following terms apply to all contracts concluded between you (the customer) and StarsVape (the provider) through our website, starsvape.com. Any conflicting or supplementary terms proposed by you are expressly rejected unless explicitly agreed upon in writing.

Under these terms, a consumer is defined as any natural person engaging in a legal transaction for purposes unrelated to their trade, business, or profession. A business customer refers to any natural or legal person or legal entity acting in the course of their commercial or independent professional activity when concluding a legal transaction.

2. Formation of the Contract

Subject of the Contract

The subject of the contract is the sale of goods displayed on our website.

Order Process

By listing products on our website, we make a binding offer to enter into a purchase contract under the terms specified in the product descriptions.

To accept this offer, you must:

  1. Add the desired products to your shopping cart.
  2. Proceed to checkout via the relevant button in the navigation menu.
  3. Enter your personal information, payment method, and delivery details.
  4. Review the order summary for accuracy and confirm acceptance of our offer by clicking buttons such as “Submit Order,” “Buy Now,” or similar.

If you use an instant payment method (e.g., PayPal, bank card Pay, or similar), you will be redirected to the payment provider’s platform or back to our website for final confirmation. A contract is formed once payment is completed, and you receive an order confirmation.

You are responsible for ensuring the accuracy of the contact information provided, particularly your email address, to guarantee successful delivery of order-related communications.

3. Customizable Products

If you order products requiring customization, you must provide all necessary information, text, or files through our order system or via email after completing the purchase. Ensure that your submissions comply with legal requirements and do not infringe upon third-party rights (e.g., copyrights or trademarks). By submitting content, you agree to indemnify us against any claims arising from such infringements.

StarsVape does not verify the accuracy of submitted data and disclaims liability for errors resulting from customer-provided information.

4. Retention of Ownership

Ownership of the goods remains with us until full payment is received. You may only exercise a right of retention if it relates directly to the contractual relationship.

5. Warranty and Liability

Consumer Rights

Your statutory warranty rights apply to all products purchased through StarsVape. If any product characteristics deviate from the agreed or advertised specifications, you must have been explicitly informed before purchase, and such deviations must be documented in the contract.

Recommendations for Consumers

Upon receipt of the goods, we recommend checking for completeness, visible defects, or transport damage. Promptly reporting any issues to us and the carrier will not affect your statutory warranty rights but will facilitate swift resolution.

6. Legal Framework

The laws of [your jurisdiction] apply, provided this choice does not deprive consumers of mandatory protections in their country of residence. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

7. Age Restrictions

StarsVape strictly adheres to statutory age restrictions for products subject to youth protection laws. By placing an order, you confirm that you meet the minimum legal age required to purchase such goods and that the information provided is accurate.

For deliveries requiring age verification, our logistics partners will ensure that only eligible recipients receive the products and may request identification. You are responsible for ensuring that only authorized adults accept the delivery.

8. Amendments to Terms

StarsVape reserves the right to amend these terms in response to changes in legal, operational, or technical circumstances. Updated terms will be published on our website, and continued use of our services constitutes acceptance of these changes.

9. Contact Information

For inquiries about these terms or your order, please contact us.

  • Email: info@starsvape.com
  • Whatsapp: +86-13510635705